Welcome to True Exotics of NC. By accessing or using our website, you agree to the following Terms and Conditions. Please read them carefully before placing any orders or using our services.

These terms apply to all visitors, customers, and users of the site.

1. Acceptance of Terms

By using this website, you confirm that you are at least 21 years of age and legally permitted to purchase hemp-derived products in your jurisdiction. If you do not agree with any of these terms, you must discontinue use of the site immediately.

2. Product Legality and Compliance

All products sold by True Exotics of NC are derived from hemp and are intended to comply with the 2018 Farm Bill, containing less than 0.3% Delta-9 THC on a dry-weight basis.

However, state and local laws vary. You are responsible for:

  • Knowing your local regulations

  • Purchasing only if THCA/hemp products are legal in your area

  • Ensuring you meet age requirements

We reserve the right to cancel or refuse orders to regions where our products cannot be legally shipped.

3. Website Use

You agree not to:

  • Use the site for unlawful purposes

  • Attempt to interfere with website functionality

  • Copy or resell content, images, or product descriptions

  • Represent True Exotics of NC without permission

Any misuse of the site may result in revoked access.

4. Product Information & Disclaimer

All product descriptions, lab results, and educational content on this site are provided for informational purposes only.
True Exotics of NC does not make medical claims or guarantee specific effects.

Statements on this website have not been evaluated by the FDA. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Effects may vary per individual. Use responsibly.

5. Order Processing and Shipping

We process orders in the order they are received. Shipping times may vary based on:

  • Order volume

  • Carrier delays

  • Holidays

  • Weather

Once an order leaves our facility, shipping carriers assume responsibility for delivery. We are not liable for:

  • Lost or stolen packages

  • Delays caused by USPS, UPS, or FedEx

  • Incorrect addresses provided by the customer

If a package is returned due to an incorrect address, the customer is responsible for reshipment costs.

6. Refunds, Returns & Exchanges

Due to the consumable nature of our products, we do not accept returns or exchanges.
If your order arrives damaged, incorrect, or missing items, contact us within 72 hours of delivery with photos and your order number.

We may offer replacements or store credit at our discretion.

7. Pricing & Availability

Prices and availability are subject to change without notice.
We reserve the right to:

  • Adjust pricing

  • Limit quantities

  • Discontinue products

  • Reject or cancel orders

If an order is canceled after payment, a refund will be issued.

8. Intellectual Property

All content on this site — including logos, branding, text, digital assets, and product images — is the property of True Exotics of NC and may not be copied, reproduced, or redistributed without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, True Exotics of NC is not responsible for:

  • Any adverse reactions or results from product use

  • Misuse or overconsumption of products

  • Consequences of using products in states or areas where they are prohibited

You assume all responsibility for the purchase and use of hemp-derived products.

10. Indemnification

By using this site, you agree to indemnify and hold harmless True Exotics of NC, its owners, employees, affiliates, and partners from any claims arising from:

  • Your misuse of the website

  • Your violation of these Terms

  • Your purchase, possession, or use of our products

11. Age Restrictions

You must be 21 or older to view or purchase from this website.
By placing an order, you affirm you meet this age requirement.

We reserve the right to request age verification at any time.

12. Changes to Terms

True Exotics of NC may update these Terms and Conditions at any time.
Updates will be posted on this page with the revised date. Continued use of the site constitutes acceptance of any changes.

13. Contact Information

For questions about these Terms & Conditions, please contact:

True Exotics of NC
401 S Seacrest Ave
Monroe, NC 28112

Phone: 423-584-7063
Email: trueexoticsofnc@gmail.com